This virtual startup process applies to South-Tek industrial nitrogen generator systems in the N2-GEN TS, CS, S, FLEX, and HPCF model families.
Once installation is complete and you are ready to commission your new South-Tek industrial nitrogen generator system, South-Tek will schedule a virtual call by phone or Microsoft Teams to guide you through startup and confirm that the system is operating properly.
During the virtual startup, our technician will assist with the following, as applicable to your system:
- Installation review to verify the system is installed correctly and identify any required changes before startup.
- Compressor commissioning, including completion of the factory warranty registration form for CAS compressors when applicable.
- Dryer, filtration, and auxiliary equipment review to confirm supporting equipment is installed and ready for operation.
- Nitrogen generator commissioning, including startup of the generator, initial tank fill, analyzer check, and confirmation of proper operation.
- System settings and performance review, including confirmation of pressure, purity, and general operating conditions.
- Operation and maintenance training, including preventative maintenance requirements, general system operation, PLC navigation, and identification of key service components.
After the virtual startup is complete, South-Tek will provide signed startup documentation for the generator and any applicable supporting equipment. These documents serve as confirmation that the system was reviewed by a factory-trained technician and can be retained for your records.
We require a minimum of 48 hours notice for scheduling. To request your virtual startup, please open a support ticket by emailing:
support@southteksystems911.zendesk.com
Please include the following information in your ticket:
- Equipment serial number
- Site address
- Contact name
- Contact email address
- Contact phone number
- Preferred date and time for startup assistance
- Confirmation that the system is fully wired with all required power
- Confirmation that all plumbing is complete